Terms & Conditions

Last updated: January 17, 2026

1. Introduction

Welcome to SmartDine ("we," "our," or "us"). These Terms and Conditions govern your use of our dynamic QR code management platform and services available at smartdine.app (the "Service"). By accessing or using SmartDine, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

2. Definitions

  • "Account" means a unique account created for you to access our Service.
  • "QR Code" means the dynamic QR codes generated through our platform.
  • "Subscription" means the paid plans (Pro, Business) offered by SmartDine.
  • "Content" means any data, text, images, or materials you upload or create.
  • "User" means any individual or entity that uses the Service.

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access or security breach

4. Subscription Plans & Payments

Free Plan: Limited to 5 QR codes with basic features.

Pro Plan (₹299/month): Unlimited QR codes, advanced analytics, priority support, custom styling, bulk operations, and API access.

Business Plan (₹999/month): Everything in Pro plus team collaboration, white-label QR codes, dedicated support, custom integrations, and SLA guarantee.

Payment Terms

  • Subscriptions are billed monthly in advance via Razorpay
  • All fees are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days notice
  • Failed payments may result in service suspension

Cancellation

  • You may cancel your subscription at any time
  • Access continues until the end of your current billing period
  • Upon cancellation, your account reverts to the Free plan

5. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Distribute malware, spam, or malicious content via QR codes
  • Engage in phishing, fraud, or deceptive practices
  • Infringe on intellectual property rights
  • Harass, abuse, or harm others
  • Attempt to gain unauthorized access to our systems
  • Use automated systems to access the Service without permission
  • Distribute illegal or prohibited content

6. Intellectual Property

Our Property: The Service, including its design, features, code, and branding, is owned by SmartDine and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written consent.

Your Content: You retain ownership of content you upload or create. By using the Service, you grant us a license to host, display, and process your content solely for providing the Service.

7. Data & Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data. By using the Service, you consent to our data practices as described in the Privacy Policy.

8. Service Availability

  • We strive to maintain 99.9% uptime but do not guarantee uninterrupted service
  • Scheduled maintenance will be communicated in advance when possible
  • We reserve the right to modify or discontinue features with notice
  • Force majeure events may affect service availability

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DYNQR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless SmartDine, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

  • You may terminate your account at any time by contacting us
  • We may suspend or terminate accounts that violate these Terms
  • Upon termination, your right to use the Service ceases immediately
  • We may retain certain data as required by law or for legitimate business purposes

12. Dispute Resolution

Any disputes arising from these Terms shall be resolved through good-faith negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts in Kerala, India. These Terms are governed by the laws of India.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:

SmartDine Support

Email: support@smartdine.app