Privacy Policy

1. Introduction

At SmartDine ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dynamic QR code management platform. Please read this policy carefully to understand our views and practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, password, and profile details
• Business Information: Restaurant/business name, logo, menu data
• Payment Information: Billing details processed securely via Razorpay
• Communications: Support requests, feedback, and correspondence

2.2 Information Collected Automatically

• QR Code Scans: Scan counts, timestamps, and general location (city/country)
• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, features used, session duration
• IP Address: For security and analytics purposes

2.3 Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze usage patterns. You can control cookie settings in your browser.

3. How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send service updates, security alerts, and support messages
• Respond to your inquiries and provide customer support
• Generate analytics and insights for your QR codes
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations
• Develop new features and services

4. Information Sharing & Disclosure

We do not sell your personal information. We may share information in the following cases:

• Service Providers: Third parties that help us operate (e.g., Supabase for database, Razorpay for payments)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing

5. Data Storage & Security

6. Data Retention

• Account data is retained while your account is active
• Analytics data is retained for up to 2 years
• Upon account deletion, we remove your data within 30 days
• Some data may be retained longer for legal or business purposes

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Export: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limited processing of your data

To exercise these rights, contact us at privacy@smartdine.app

8. Third-Party Services

We integrate with the following third-party services:

• Supabase: Database and authentication
• Razorpay: Payment processing
• Vercel: Hosting and deployment
• Google: OAuth authentication (optional)

Each service has its own privacy policy that governs their data practices.

9. Children's Privacy

SmartDine is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete it.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. The updated date at the top indicates when the policy was last revised.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: